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Help

A real person reads every message here, and that person is the one who built this. If something took your money, broke, or just does not make sense, say so plainly.

Or write straight to hello@getlinkedge.com

Before you write

I paid but my account still says Free.+

Write to us with the email you paid with and we will unlock it by hand, usually the same day. You will not be charged twice, and you never need to pay again to fix this.

My score looks wrong, or a section says it could not be read.+

We read your public profile through a data provider that sometimes returns an empty field. When that happens we score the section neutrally and say so rather than pretending it is missing. Re-run the analysis first; if it still looks wrong, send us your profile URL.

Do you post on my LinkedIn or need my password?+

Never. We never ask for your LinkedIn password and we never connect to your account. You paste a public profile URL, that is the whole integration.

How do I delete my account and my data?+

Settings, then Delete account. It removes your profile analyses, your goals and your generated content permanently. If you are stuck, write to us and we will do it for you.

Can I get a refund?+

If the product did not do what the page promised you, tell us what happened and we will make it right. We would rather refund you than keep money from someone we let down.

Payment problems are the priority. If you paid and nothing unlocked, that is our bug, not yours, and fixing it costs you nothing.